top of page

White Box Error

Are you seeing a white box and can't type? 

If you’re unable to scroll or type into the box, then your school has blocked OpenAI through its firewall. The workaround is to contact your IT person or department and ask them to unblock the site as it is safe and you need it for work. 


The other workaround is to access from your phone. If you have a hot spot, you can also access it that way. 


My hope is that schools become more knowledgeable and accepting of AI and its use in schools. 


Please try those and let me know if you can access the site. 

We know you are excited to use Sophia and thank you for your patience as more schools and districts begin to accept the use of AI. Do not hesitate to contact us directly

bottom of page