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Terms of Service
1. Introduction
Welcome to Sophia! These Terms and Conditions govern your use of Sophia, the proprietary service provided by School Psych AI ("Provider" or "we"). By accessing and using our service, you ("User"), representing yourself or an educational institution such as a school or school district ("Institution"), agree to comply with these terms. If you are entering into this Agreement on behalf of an Institution or other legal entity (including as School Personnel acting on behalf of your Institution), you represent that you have the authority to bind such entity to these Terms and Conditions, in which case the terms "you," "your," or "User" shall refer to such entity. If you do not have such authority or do not agree with these Terms and Conditions, you must not accept this Agreement and may not use the Service.
2. Access and Use
2.1 Subscription Requirements: Access to Sophia requires a valid subscription. The service is intended solely for personal, non-commercial use by licensed school psychologists and their affiliated Institutions.
2.2 Ownership of Data: The Institution, which includes both schools and school districts, retains sole ownership of all student records and data. All rights, including intellectual property rights related to such data, are the exclusive property of the Institution.
2.3 License to Provider: The Provider is granted a limited, nonexclusive license to access and process student records solely for the purpose of performing its obligations under this Agreement. This Agreement does not grant the Provider any rights to sell, trade, or otherwise use student records or data beyond what is explicitly stated herein.
2.4 Generated Content: Users retain possession and control of any content they generate through Sophia.
2.5 Use Limitations: The Provider will not use any information contained in student records for any purpose other than those required or expressly permitted by the Terms of Service and Privacy Policy.
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3. User Responsibilities
Output created by our artificial intelligence tools assist Educators, but by no means replaces your professional skills and judgment. It is imperative that you review content generated by our Services and revise it to ensure it is appropriate for use. This includes, but is not limited to, the following considerations: Bias and accuracy, maintain and protect privacy, acknowledge the limitations of any AI system.
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3.1 Accurate Registration Information: Users must provide accurate and up-to-date information during the registration process. Sharing account credentials with others is strictly prohibited.
3.2 Compliance with Laws: Users must not exploit Sophia for any illegal or unethical purposes, including violating FERPA or other applicable laws.
3.3 Request for Data Access or Amendment: Any requests to inspect or delete student personally identifiable information must be officially submitted through the Institution. Provider will assist schools in responding to requests from parents or eligible students to inspect or delete personally identifiable information and categories of data being held in education records and requests for schools to authorize changes to that data in cases where such access and correction requires direct Provider involvement and is not otherwise provided for by product functionality made available directly to the User. The data included in our response to the request will consist of the documents shared with us by the User containing education records or other information that is student identifying. These categories of documents will be outlined with Institutions clearly in their respective national data privacy agreements.
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4. Intellectual Property
4.1 Ownership of Provider Content: All content provided by Sophia, including but not limited to text, graphics, and software, is protected by copyright laws and remains the property of School Psych AI.
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4.2 Restrictions on Use: Users may not reproduce, distribute, or create derivative works from Provider content without explicit written permission.
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5. Data Privacy
5.1 Commitment to Privacy: We prioritize user privacy. All interactions with Sophia are encrypted to protect data security.
5.2 Data Handling: Personally identifiable data is not stored permanently or shared with third parties unless explicitly required for service provision and agreed to by the Institution.
6. Limitation of Liability
6.1 Professional Judgment: While Sophia strives to provide accurate recommendations, users must exercise professional judgment. Sophia is not a replacement for professional consultation or peer review.
6.2 Disclaimer of Liability: The Provider shall not be liable for any errors, inaccuracies, or omissions in the content provided by Sophia or for any decisions made by users based on such content.
7. Subscription and Payments
7.1 Billing: Users will be billed according to their chosen subscription plan.
7.2 Cancellations and Refunds: Cancellations can be made at any time; refunds are subject to the terms outlined in the Cancellation Policy.
8. Modifications
8.1 Changes to Terms: The Provider reserves the right to modify these Terms and Conditions without prior notice. Any changes will be updated on this page.
9. Termination
9.1 Termination by Provider: The Provider reserves the right to suspend or terminate user access in the event of a breach of these terms.
9.2 Termination by User: Users may terminate their account at any time through their account settings.
10. Governing Law
10.1 Jurisdiction: These Terms and Conditions are governed by United States federal law, and any disputes will be resolved in the jurisdiction of the United States.
11. FERPA Compliance Statement
11.1 Authority to Accept: If you are entering into this Agreement on behalf of a company or other legal entity (including as School Personnel on behalf of your Institution), you represent that you have the authority to bind such entity to these Terms and Conditions.
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11.2 FERPA Compliance: The Provider operates in compliance with FERPA regulations and requires that any User or Institution accepting these Terms ensures adherence to FERPA standards.
12. Contact Information
For any queries regarding these Terms and Conditions, please contact us at onboarding@schoolpsych.ai.